Office Policies

Client Policies for Peaceful Strength Massage Therapy, LLC Located in Bedford, NH
 
New clients: Save time on your first visit. Please fill out the online intake form that is emailed to you when you book your appointment.
 
Be sure to arrive on time for your first massage appointment. Please fill out intake form completely before arrival. This work is not a spa service. An understanding of what your issue is before your arrival is very important. When you booked online with us, check your email as the intake form is emailed to you.
 
Please Note: A 24-hour notice is required for all cancellations and rescheduling.
 
Cancellation Policy: While we understand that emergencies may arise, we kindly request that cancellations are made as far in advance as possible and only when absolutely necessary.
  • Appointments canceled in less than 24 hours to the time of their appointment and no-call, no-show situations are subject to the loss of gift certificates, special offers or previously purchased vouchers. You will be charged a fee of half the appointment amount if the appointment is canceled less than 24 hours.
  • If 2 or more cancellations within a 12-month period fail to provide the requested 24-hour notice, prepayment will be required for all future sessions. Prepaid sessions canceled in less than 24 hours to the time of the session will not be refunded or applied toward future sessions.
  • Tardiness: If you are late your appointment will still end at the scheduled time so that other appointments can be honored in a timely manner. You will lose on your appointment time. Please arrive a few minutes early so you can receive your full hands on time.

Availability (by appointment only): Monday - Friday, day and evening times available. If you do not see a time please call 603-738-6393 or email for an appointment there may be an opening not shown due to last minute cancellations.
 
Payments accepted: Cash, Visa, MasterCard, Discover, and American Express. Health Savings Account (HSA) and Flex Spending Account (FSA) debit cards accepted. No checks will be accepted.
 
Decorum and Modesty: Inappropriate behavior will not be tolerated. Any comments or suggestions of sexual nature will cause the termination of the session immediately. The client will pay full, non-discounted price. The client will not be permitted to return.
 
All Massage-Bodywork services require loose fitting or workout style clothes. All sessions are clothed. If your preference is to stay dressed this is a perfect option for treating your areas of pain.
 
Minors: We do not offer pediatric services. We will not work with anyone under the age of 18 years old.
 
 
lisapoole@peacefulstrengthmassage.com
603.738.6393
167 S River Rd, Bedford NH 03110
Suite #5, 2nd Floor
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